Happy Summer! With the intense weather today I hope you are all safe! I also hope this letter finds you and your family in good health.
I’m pleased to report that our office is open for routine, restorative, and urgent dental care! We started seeing patients for routine care again in mid-June. We’ve ramped up our schedule, and because we know most patients are eager to maintain their dental health, we have expanded our days and hours. It’s been great to see so many of you!
My team is informed, prepared, and looking forward to your return. Yes, we have implemented some changes in how we deliver our services; some of those are mandated by state and local agencies, others are modifications to our own procedures and practices designed to keep everyone as safe as possible. That’s one thing that has remained the same at Eunson Dental: our commitment to your safety.
For example, you will notice a different flow of patients through the office. Two changes have been implemented that promote better social distancing: (1) We have allocated more time between patient appointments (2) We have implemented a “virtual waiting room” – with check-in via text from your car and waiting there until we call/text you to come in – rather than using our in-office waiting area.
Another change? Each of us has a new “uniform!” This space-age look – called personal protection equipment, or PPE – will further our efforts to protect both patients and staff from any transfer of harmful bacteria or viruses. Rest assured, this new uniform will not impede in any way the quality of the service you receive – we’re very accustomed to wearing it now!
Other modifications we’ve made:
- You will be pre-screened before your appointment.
- We ask that you park in the upper lot using the designated spots, and then text 610-558-1977 that you have arrived.
- We ask that you wear a mask to the office and keep it on throughout your visit (except when we’re working, of course!)
- Hand sanitizer is available throughout the office, and we will ask you to use it upon entering the office.
- As noted earlier, appointments will be scheduled to allow for social distancing and thorough cleaning between patients. As a result, you may be offered fewer options than in the past for scheduling your appointment. Keep in mind, we are trying to accommodate as many patients as possible while practicing strict infection control.
Infection control always has been a top priority. To learn more about our infection control protocols and the enhancements that have been made to further improve office safety, please click here.
Unfortunately, the pandemic has been difficult for many people and businesses. If you or someone you know is looking for an affordable alternative to dental insurance, please check out our Eunson Dental Savings Plan. Preventive dental care is always less expensive in the long run than allowing small problems to become bigger ones. For more information on the dental savings plan please click here.
Finally, what a difference a year can make! Last year was a challenging one for us here at Eunson Dental, and this year is proving the same … just different types of challenges.
Milestones are important: They remind us of how far we’ve come, how hard we’ve worked, and how strong we are as a result. Recently, I marked one year since I had to share the news of my cancer with my daughter … and shortly after that, I shared it with all of you. I’m happy to report that my treatments were completed in February, and my doctors believe that I am now cancer free! I look forward to a long weekend relaxing at my parent’s lake house to celebrate my restored health.
I believe my yearlong journey – and that of my staff as they supported me and our practice – has given us all additional perspectives, tools, and skills to use to provide the best dental services possible in what is being called this “new normal” world.
We look forward to seeing you again, and we are happy to answer any questions you may have about the steps we take to keep you – and every patient – safe in our practice. To make scheduling your next routine appointment easier, we have enabled our online scheduling system. Please click here to schedule your next appointment. Of course, you can always reach us by phone during the week at 610.558.1977 or by sending an email with your preferred dates and times to Smiles@EunsonDental.com. We will try to accommodate your schedule but as you can imagine, there may be challenges as we are still trying to work through the backlog of not seeing patients for 3 months.
THANK YOU for being our patient! We value your trust and loyalty and look forward to welcoming you back as our patients, neighbors, and friends.
Dr. Anne Eunson, and the entire Eunson Dental Team